General terms and conditions
Registration
An application for a course is sent via a form on Vitalisera.se. After you have been admitted to a course, you will receive an invoice with a registration fee. The registration is personal and binding after you have said yes to the course you have been admitted to.
Right of withdrawal
In accordance with the Swedish law of distance and home sales act, a consumer in the form of a private person has a 14-day right of withdrawal from the day of the agreement. If the course begins within the withdrawal period of 14 days, the right of withdrawal ceases to apply.
Cancellation policy
The registration is binding. If a cancellation takes place less than 30 days before the start of the course, but not within the 14 days right of withdrawal for private consumers, the registration fee will not be refunded. The registration fee though, can be used to rebook another course with a start date within one year of the course you originally registered for.
If a participant cancel the course due to an illness, the participant has the right to complete the course at a later time, provided that it takes place within 24 months and that the corresponding course is still offered. If the participant ichooses to cancel their participation in the course during the first three days of the course, the entire course fee excluding the registration fee will be refunded. If the participant chooses to cancel their participation after the first three days, no fee is being refunded. If the participant does not show up for the course, they are entailed a payment obligation corresponding to the entire course fee.
Terms for payment
It is always the course participant or the party who has signed an application who has the financial commitment to Vitalisera regarding registration and course fees. Course participants can, on their own behalf, have the employer or another party pay the fees in full or in part, but in the event of non-payment from another party, the payment responsibility returns to the course participant.
After confirmation of registration but before the start of the course, a notice is sent to the course participant by email with an invoice for the registration fee. If the course starts within 30 days, an invoice will be sent for the entire course fee. Unless other conditions have been agreed, the course fee must be paid before the course starts. Unless invoice / invoices are
paid in accordance with the above, Vitalisera has the right to terminate the agreement with immediate effect. A reminder fee will be added in the event of non-payment with a default interest rate of 8.5% added.
The course fee includes the course and food and accommodation.
Reservation for changes
Vitalisera reserves the right to change or move course starts to another date, in the event of a course leader’s illness, too few registered course participants or for other reasons such as force majeure. Vitalisera is not responsible for any costs that may arise as a consequence due to a change of dates for the course, this includes cancellation costs for travel. If a change of dates or there is a canceled course due to fewer registered participants than minimum, this must be notified to the participant via email no later than one week before the start of the course, after which fees will be refunded without deduction if the course participants chooses. Vitalisera reserves the right to make temporary or permanent changes and adjustments to the content and structure within the framework of Vitalisera’s goals and purpose of the courses.
Limitation of liability
Vitalisera is not responsible for damage due to law enforcement, government action, war, strike, lockout, boycott, blockade, defects in supplier and subcontractor, severe weather, accident, burglary, theft, machine damage, unusual operational malfunction or other circumstances beyond Vitaliera’s control. Vitalisera is in no way liable for indirect damage, such as loss of profit, loss of production or third party damage. Nor is Vitalisera liable in other cases to compensate for damage caused where Vitalisera has acted responsible and with care.
The participant participates in activities arranged by Vitalisera at their own risk, which means that Vitalisera does not take any responsibility for any injuries and / or health problems that the participant may suffer during and / or after the course. All participants are covered by an accident insurance with a maximum compensation of SEK 80,000 in case of any accidents during the course. Likewise, Vitalisera is not liable for indirect damages such as loss of income or other such losses. Vitalisera’s liability for damages is in any case limited to the amount that can be reimbursed from Vitalisera’s liability insurance.
However, the course participant undertakes to inform the course management of any health problems / circumstances that may be relevant to the activity in question. In the event that the course management recommends that the participant skips the activity for health reasons (or adapts it according to instructions), the participant undertakes to follow the recommendation.
Vitalisera is not responsible for loss or damage to belongings that are brought to the course.
PUL/GDPR
Upon approval of Vitalisera’s general terms and conditions, the course participant also agrees that Vitalisera processes the participant’s information in Vitalisera’s computer system in accordance with the Personal Data Act PUL. The information is processed by Vitalisera with the intention of fulfilling our commitments to the course participant in out best possible way regarding follow-ups, information and offers via post or email.
Course participants have the right to see what information is registered about the them and if they are incorrect or incomplete, request that the information be changed or deleted. Requests for changes or deletions are sent to the course participant via email to gdpr@vitalisera.se.